Your best sales rep works 24/7 and never calls in sick.
GrowBro handles every product question, recovers abandoned carts, and processes payments inside WhatsApp. Your team focuses on what actually moves the business.
GrowBro — E-commerce & Retail
● Online · try it, it's live
Hey Priya! You left the Nike Air Max in your cart. Still interested? 👟
Interactive preview — tap a reply or type your own message
Walk through a real e-commerce & retail conversation
Click any step, or let it play — this is exactly what happens on your WhatsApp.
What is costing your team right now
Carts walk out the door
Seven in ten shoppers leave before checkout. A discount email two days later rarely changes their mind.
Support queues that never shrink
"Where is my order?" takes 2 minutes to answer but costs your team thousands of hours a year.
Missed sales after hours
Customers browse at 11pm. If you reply at 9am, they already bought from a competitor.
Zero upsell discipline
Recommending the right add-on at the right moment is nearly impossible to do consistently at scale.
Your AI Agent handles it all
Timed cart recovery
GrowBro messages the buyer 30 minutes after abandonment, then again at 3 hours with a personalised incentive. No human required.
Order tracking on demand
Customers type "track my order" and get the latest update instantly. No login. No ticket. No wait.
Post-purchase upsell flows
Triggered 48 hours after delivery, GrowBro recommends complementary products based on what was bought.
Self-serve returns
Guide the customer through the return step by step. Reverse pickup scheduled without a single agent touchpoint.
Recovery Dashboard
Real-time cart recovery and campaign analytics in one place.
Before GrowBro vs. After
Without GrowBro
- ✕Abandoned carts go cold with no follow-up
- ✕Support team buried in repetitive order queries
- ✕Upsells happen randomly, if at all
- ✕Returns require manual coordination and calls
With GrowBro
- ✓Automated 3-touch recovery across 24 hours
- ✓Order status answered in under 5 seconds
- ✓Post-purchase upsells run on autopilot
- ✓Returns resolved inside the chat, end to end
A fashion brand recovered ₹18L in carts during its first month with GrowBro — using the same team, no new hires.
How E-commerce & Retail teams use GrowBro
Real scenarios, real outcomes — not hypotheticals.
Cart walked away at 11pm
Buyer adds sneakers, closes the tab. GrowBro sends "Still thinking about these?" with a 10% code at 11:30pm. Order placed.
Where is my parcel?
Customer types the question. GrowBro pulls Shiprocket data and replies in under 5 seconds. No ticket created.
Kurta buyer, dupatta upsell
48 hours after delivery, GrowBro suggests the matching set. 34% of customers add the item.
Wrong size, no phone call
Customer replies "wrong size." GrowBro collects the new size, schedules the exchange, sends confirmation.
Pre-purchase question
"Is this pure cotton?" GrowBro answers from the product catalogue, then nudges the buyer to checkout.
COD to prepaid conversion
Bot offers ₹50 off for paying online. Reduces return-to-origin by 40% on qualifying orders.
From first message to closed deal
Every step of your customer journey, handled automatically.
Customer arrives on WhatsApp
Via a Click-to-WhatsApp ad, website widget, or QR code on the packaging.
AI reads intent
Browsing, buying, tracking, or returning? GrowBro figures it out in the first two messages.
Takes the right action
Sends the catalogue, applies a discount, pulls tracking info, or opens a return — whatever moves things forward.
Syncs with your CRM
Every interaction logged, tagged, and fed into retargeting sequences automatically.
Measurable impact, quickly
What is included
Cart Recovery Flow
How a 3-touch sequence runs from trigger to conversion.
Your AI agent, assembled in six layers
Start with our fully managed stack, or bring your own LLM and CRM. Full control, zero hassle.
WhatsApp Cloud
01Official Meta Business Partner. Green-tick verification handled for you.
LLM
02GPT-4o, Gemini, or Claude — fine-tuned on your business’s FAQs and tone.
Scheduler
03Calendars, slot logic, blackout rules, and overbooking guardrails.
Records & Docs
04Secure document links, PDF delivery, and CRM sync with the tools you already use.
Payments
05Razorpay and Stripe links for orders, deposits, or fees — refunds handled on cancellation.
Compliance
06Consent capture, audit logs, and sensitive-data redaction on every outbound message.
Describe your agent
Tap a suggestion above (or type your own), then hit Generate
name › follow-up agent
channel › whatsapp · business number
skills
- WhatsApp outbound (Meta template)
- Slot or order lookup from your calendar or CRM
- Consent capture & opt-out
- Reminder cadence: 48hr → 24hr → 2hr
- Handoff to your team on ‘human’
Four pillars of an agent that never misses a message
Under 2 second reply time
- › Sub-second intent detection
- › No awkward pauses mid-conversation
- › Pre-warmed sessions per agent
Human-like conversation quality
- › Typo-tolerant understanding
- › 30+ accents & languages, including Hindi
- › Tone and hallucination control
Remembers the whole conversation
- › Tracks customer details and past interactions
- › Handles interruptions and edited requests
- › Consent and data-privacy aware throughout
Continuous evaluation & scoring
- › Every chat scored automatically
- › Hallucinations flagged before customers see them
- › Weekly retraining on your business’s own data
Works with the tools your clinic already uses
Sync customers, bookings, and payments with your CRM, calendar, and payment gateway — no extra setup.
HubSpot
CRM & Sales
Messaging
Instagram & Messenger
Messaging
Google Sheets
Automation & Data
Google Calendar
Scheduling
Telegram
Messaging
n8n
Automation & Data
Make
Automation & Data
Razorpay
Payments
Order Tracking
Automation & Data
Zoho
CRM & Sales
Salesforce
CRM & Sales
Odoo
CRM & Sales
IndiaMART
Marketplace
Calendly
Scheduling
PayPal
Payments
Shopify
Marketplace
Pipedrive
CRM & Sales
Cashfree
Payments
Paytm
Payments
Don't see your tool? Ask us about a custom integration.
Ready to deploy GrowBro for E-commerce & Retail?
Start a free trial or book a 20-minute live demo. Your AI Agent can be live in under 5 minutes.
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