Connect Shopping, Marketing and Retention.
Help shoppers find the right products, follow up on abandoned carts, keep customers updated after purchase and bring them back with repeat-customer campaigns, all in one connected workflow.

Built for ecommerce teams working across WhatsApp, Instagram, website chat and supported store integrations
Trusted by 2000+ businesses




























One Workflow From First Visit to Repeat Purchase
Connect product discovery, cart follow-ups, order communication and retention campaigns instead of running them as separate tasks.
Product Discovery & Shopping Assistance
Help shoppers find products, compare options and get answers to common questions on WhatsApp, Instagram and website chat.
Abandoned Cart Workflows
Set up configured follow-up messages for shoppers who leave items in their cart, using your supported store integration.
Post-Purchase Communication
Keep customers informed after they order with configured updates and answers to common order questions.
Repeat-Customer Campaigns
Segment past customers and run re-engagement campaigns with new arrivals, offers and reminders.
How Ecommerce Teams Use GrowBro
From the first product question to the next purchase, keep every customer conversation connected.
Turn Product Interest Into Conversations
When shoppers click through from ads or your store, an AI assistant can answer product questions and help them choose, so interest does not go cold.
- ✓Answer product, size and availability questions
- ✓Share product details and links in the chat
Instagram Shopping Ad
Click to WhatsApp
Follow Up on Abandoned Carts
Send a configured reminder to shoppers who left items behind, with a clear way to return to their cart or ask a question.
- ✓Trigger follow-ups from supported store events
- ✓Let shoppers reply with questions in the same chat
Your Store
Online
You left something in your cart 🛒 Want to complete your order?
10:15
Sample Product
Sample cart item
Keep Customers Updated After Purchase
Share configured order updates and follow up with repeat-customer campaigns, so the relationship continues after checkout.
- ✓Send order-related updates where data is connected
- ✓Segment customers for re-engagement campaigns
Order Shipped
Update sent on WhatsApp
Automate Ecommerce Support
Handle common questions about shipping, returns and orders automatically, and hand complex cases to your team from a shared inbox.
- ✓Answer repeat questions with AI
- ✓Route complex cases to the right team member
Store Inbox
3 open chatsWhatsApp · Meera
2mWhat is your return policy?
AI shared approved answerInstagram · Kunal
6mIs this jacket available in L?
AI shared availabilityWebsite · Sana
12mI received a damaged item.
Assigned to Support AgentReady to connect shopping, marketing and retention?
Start with one workflow, like cart follow-up or order updates, and build from there.
- Free to get started
- No credit card needed
- Setup in minutes