Ecommerce Teams

Connect Shopping, Marketing and Retention.

Help shoppers find the right products, follow up on abandoned carts, keep customers updated after purchase and bring them back with repeat-customer campaigns, all in one connected workflow.

Powered by Official WhatsApp Business API & Meta Tech Partner
GrowBro workflows connecting shopping, cart follow-up and retention for ecommerce teams

Built for ecommerce teams working across WhatsApp, Instagram, website chat and supported store integrations

Trusted by 2000+ businesses

3 Square Marketing
Accurate Ampere
Achivia
Beyond Seen
Bharat Marble Company
DigiVeritaz
Divine Talk
ELT Corporate
Inflyix
Kamkus College of Law
Keddy Edtech
Laxsho
IHM Rohtak
Mythri Tours and Travels
Nubra
Prochem
Reverse Thought Studio
Simple Energy
The Cure Cabin
3 Square Marketing
Accurate Ampere
Achivia
Beyond Seen
Bharat Marble Company
DigiVeritaz
Divine Talk
ELT Corporate
Inflyix
Kamkus College of Law
Keddy Edtech
Laxsho
IHM Rohtak
Mythri Tours and Travels
Nubra
Prochem
Reverse Thought Studio
Simple Energy
The Cure Cabin

One Workflow From First Visit to Repeat Purchase

Connect product discovery, cart follow-ups, order communication and retention campaigns instead of running them as separate tasks.

Product Discovery & Shopping Assistance

Help shoppers find products, compare options and get answers to common questions on WhatsApp, Instagram and website chat.

Guide shoppers to the right product

Abandoned Cart Workflows

Set up configured follow-up messages for shoppers who leave items in their cart, using your supported store integration.

Follow up at the right moment

Post-Purchase Communication

Keep customers informed after they order with configured updates and answers to common order questions.

Fewer "where is my order" queries

Repeat-Customer Campaigns

Segment past customers and run re-engagement campaigns with new arrivals, offers and reminders.

Bring customers back to your store

How Ecommerce Teams Use GrowBro

From the first product question to the next purchase, keep every customer conversation connected.

#1

Turn Product Interest Into Conversations

When shoppers click through from ads or your store, an AI assistant can answer product questions and help them choose, so interest does not go cold.

  • ✓Answer product, size and availability questions
  • ✓Share product details and links in the chat
Start Free Now
Ad

Instagram Shopping Ad

Click to WhatsApp

"Hi! I saw your ad. Is this available in medium?"
✓ Shopper Connected
#2

Follow Up on Abandoned Carts

Send a configured reminder to shoppers who left items behind, with a clear way to return to their cart or ask a question.

  • ✓Trigger follow-ups from supported store events
  • ✓Let shoppers reply with questions in the same chat
Book Demo
9:41
●●●

Your Store

Online

You left something in your cart 🛒 Want to complete your order?

10:15

Sample Product

Sample cart item

Return to Cart →
Type a message
#3

Keep Customers Updated After Purchase

Share configured order updates and follow up with repeat-customer campaigns, so the relationship continues after checkout.

  • ✓Send order-related updates where data is connected
  • ✓Segment customers for re-engagement campaigns
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✓

Order Shipped

Update sent on WhatsApp

Order ID:#GB-1042
Status:Out for delivery
#4

Automate Ecommerce Support

Handle common questions about shipping, returns and orders automatically, and hand complex cases to your team from a shared inbox.

  • ✓Answer repeat questions with AI
  • ✓Route complex cases to the right team member
Book Demo

Store Inbox

3 open chats

WhatsApp · Meera

2m

What is your return policy?

AI shared approved answer

Instagram · Kunal

6m

Is this jacket available in L?

AI shared availability

Website · Sana

12m

I received a damaged item.

Assigned to Support Agent

Ready to connect shopping, marketing and retention?

Start with one workflow, like cart follow-up or order updates, and build from there.

  • Free to get started
  • No credit card needed
  • Setup in minutes