Customer Support Teams Solution

Faster Answers. More Connected Customer Experiences.

Answer common questions with AI, handle conversations from WhatsApp and website chat in one inbox, and keep every customer follow-up consistent.

Powered by Official WhatsApp Business API & Meta Tech Partner
Start for FREE Book a Demo
AI customer support on WhatsApp and website chat for support teams

Built for customer support and service teams

Trusted by 2000+ businesses

3 Square Marketing
Accurate Ampere
Achivia
Beyond Seen
Bharat Marble Company
DigiVeritaz
Divine Talk
ELT Corporate
Inflyix
Kamkus College of Law
Keddy Edtech
Laxsho
IHM Rohtak
Mythri Tours and Travels
Nubra
Prochem
Reverse Thought Studio
Simple Energy
The Cure Cabin
3 Square Marketing
Accurate Ampere
Achivia
Beyond Seen
Bharat Marble Company
DigiVeritaz
Divine Talk
ELT Corporate
Inflyix
Kamkus College of Law
Keddy Edtech
Laxsho
IHM Rohtak
Mythri Tours and Travels
Nubra
Prochem
Reverse Thought Studio
Simple Energy
The Cure Cabin

Main Features

One platform to answer questions, manage conversations and keep customers informed.

AI FAQ Responses

Let AI answer repeat questions using content you approve, so your agents can focus on conversations that need a person.

Answers based on your approved content

WhatsApp & Website Chat

Talk to customers on the channels they already use, and manage every conversation from one shared inbox.

One inbox for all channels

Conversation History & Routing

Route each enquiry to the right team member with the full conversation history, so customers do not repeat themselves.

Assign chats to the right agent

Consistent Follow-up

Set up follow-up messages after a query is resolved, so every customer gets the same level of attention.

Configured follow-up messages

WhatsApp Use Cases for Support Teams

Key workflows to help customers faster and keep conversations organised.

#1

Answer Common Questions Instantly

Customers ask on WhatsApp or your website chat, and AI replies right away with the information you have approved, even outside working hours.

  • ✓Instant first reply, even after hours
  • ✓Smooth AI-to-human handoff
Start Free Now
Chat

Website Chat

New customer question

"Hi! What are your support hours and how can I reach you?"
✓ Answered by AI
#2

Help with Order-Related Questions

Share order information in chat where your order data is connected, and pass anything complex to your support team.

  • ✓Order details shared in chat
  • ✓Complex cases handed to an agent
Book a Demo
9:41
●●●

Your Support

Online

Hi! Please share your order number and I will check the details for you.

10:15

Order Status

Sample order

View Details →
Type a message
#3

Route Enquiries to the Right Person

Send each enquiry to the right team member with the conversation history attached, so customers get a quick and consistent reply.

  • ✓Enquiries routed with full history
  • ✓Nothing gets lost between agents
Explore Routing
✓

Enquiry Routed

Assigned with full chat history

Topic:Exchange Request
Status:Assigned to Agent
#4

Manage Every Customer Conversation in One Inbox

See every conversation and its status in one place. AI handles the repeat questions and your agents take over the rest.

  • ✓Conversation status at a glance
  • ✓Configured follow-up after resolution
Set Up Your Inbox

Support Inbox

3 open chats

WhatsApp · Sachin

2m

Where is my order?

AI shared order details

Website · Lata

6m

What is your return process?

AI shared approved answer

Instagram · Farhan

12m

I received a damaged item.

Assigned to Support Agent

Give Your Customers Faster Answers

Answer questions, manage conversations and follow up from one platform.

Start Free Now Book Demo
  • Free to get started
  • No credit card needed
  • Setup in minutes