+91-8929281726Reduce Repetitive Work Across Customer Journeys.
Automate repetitive customer workflows, collect appointment and callback requests, connect your business tools and keep every workflow visible, all from one platform.
Built for operations and business teams
Trusted by 2000+ businesses
Less Manual Work, More Connected Workflows
Connect customer conversations to the actions your business needs, so your team spends less time on repetitive tasks.
Workflow Automation
Set up configured workflows for repetitive customer tasks like acknowledgements, reminders and follow-ups, so your team does not do them by hand.
Appointment & Callback Requests
Collect appointment and callback requests in chat with the details your team needs, and pass them to the right person.
CRM Sync & Connected Business Actions
Send conversation details to your CRM and trigger the next business action, using supported integrations.
Reporting & Workflow Visibility
See what is open, what is assigned and what is done, so your team always knows where each request stands.
How Operations Teams Use GrowBro
From the first customer request to the final business action, keep every workflow connected.
Capture Customer Requests from Every Channel
Customers reach out on WhatsApp, Instagram or website chat, and every request lands in one place with their details already captured.
- ✓One place for requests from all channels
- ✓Instant first reply, even after hours
Website Chat
New customer request
Collect Appointment and Callback Requests
AI asks for the details your team needs, like name, topic and preferred time, and passes the request to the right person.
- ✓Preferred date and time captured in chat
- ✓Smooth AI-to-human handoff
Your Business
Online
Hello! What can we help you with, and what time suits you for a callback?
10:15
Callback Request
Sample request
Sync Details and Trigger Business Actions
Send captured details to your CRM and trigger the next step in your process, using supported integrations, so nobody re-enters data by hand.
- ✓Details synced to supported CRM integrations
- ✓Next action triggered from the conversation
Details Synced
Sent to your connected CRM
Keep Every Workflow Visible in One Inbox
See every request, who it is assigned to and its current status in one place. AI handles the repeat questions and your team handles the rest.
- ✓Request status at a glance
- ✓Assign requests to the right team member
Operations Inbox
3 open requestsWhatsApp · Ritesh
2mCan someone call me back tomorrow?
Callback requestedInstagram · Pooja
6mCan I reschedule my appointment?
AI shared available slotsWebsite · Imran
12mI need an update on my request.
Assigned to OperationsReady to reduce repetitive customer work?
Start with one workflow, like callback requests or CRM updates, and build from there.
- Free to get started
- No credit card needed
- Setup in minutes