+91-8929281726Connect Customer Engagement With Existing Business Systems.
Bring WhatsApp, Instagram and website conversations into defined workflows that fit your teams, with planned integrations, controlled access and a structured implementation.
Built for mid-market and enterprise teams with defined processes and existing systems
Trusted by 2000+ businesses
Built Around the Way Larger Teams Work
Plan your workflows, connect the systems you already use and roll out step by step, instead of changing everything at once.
Defined Workflows
Map your customer journeys into configured workflows for qualification, routing and follow-up, so every team follows the same process.
Integration Planning
Decide which of your existing business systems should connect to customer conversations, and plan the integration before go-live.
Access Management
Give each team the access it needs, so sales, marketing and support work from the same platform with the right responsibilities.
Structured Implementation
Roll out in clear stages, starting with one workflow or team and expanding once it is working the way you want.
How Larger Organisations Use GrowBro
Connected workflows that take a customer conversation to the right team and the right system.
Capture Enquiries and Route Them to the Right Team
Customers reach out on WhatsApp, Instagram or website chat, and each enquiry is routed to sales, marketing or support based on the workflow you define.
- ✓One entry point for all channels
- ✓Routing based on your defined workflow
Website Chat
New business enquiry
Run the Same Qualification Flow Across Teams
AI asks the configured questions for every enquiry, using content your organisation has approved, and hands over to the right person with the details captured.
- ✓Answers based on your approved content
- ✓Smooth AI-to-human handoff
Your Company
Online
Hello! Which team would you like to speak to, and what are you looking for?
10:15
Business Enquiry
Sample request
Connect Conversations to Your Existing Systems
Send captured details to the business systems you already use, through supported integrations, so teams do not copy information between tools.
- ✓Details synced to supported integrations
- ✓Integration planned before go-live
Details Sent to System
Shared with your connected tool
Give Every Team One Shared View
See every conversation, which team owns it and where it stands. AI handles the repeat questions and each team handles its own enquiries.
- ✓Conversation status at a glance
- ✓Assign chats to the right team
Team Inbox
3 open chatsWhatsApp · Business enquiry
2mWe would like to discuss a rollout across regions.
Assigned to Sales TeamInstagram · Campaign reply
6mCan you share details of the new offer?
Assigned to Marketing TeamWebsite · Customer query
12mI need help with an existing request.
Assigned to Support TeamReady to connect customer engagement with your business systems?
Start with one team and one workflow, plan the integration, and expand in stages.
- Free to get started
- No credit card needed
- Setup in minutes