D2C & Ecommerce Brands

Connect Your Store to the Conversations That Drive Purchases.

Meet shoppers where they already ask questions. Answer product queries on WhatsApp, Instagram and website chat, connect your store through supported integrations, and build direct relationships with your customers.

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Shopper product questions on WhatsApp connected to a D2C brand store

Built for D2C brands and online stores selling directly to customers

Trusted by 2000+ businesses

3 Square Marketing
Accurate Ampere
Achivia
Beyond Seen
Bharat Marble Company
DigiVeritaz
Divine Talk
ELT Corporate
Inflyix
Kamkus College of Law
Keddy Edtech
Laxsho
IHM Rohtak
Mythri Tours and Travels
Nubra
Prochem
Reverse Thought Studio
Simple Energy
The Cure Cabin
3 Square Marketing
Accurate Ampere
Achivia
Beyond Seen
Bharat Marble Company
DigiVeritaz
Divine Talk
ELT Corporate
Inflyix
Kamkus College of Law
Keddy Edtech
Laxsho
IHM Rohtak
Mythri Tours and Travels
Nubra
Prochem
Reverse Thought Studio
Simple Energy
The Cure Cabin

Turn Shopper Questions Into Purchases

Most buying decisions start with a question. Reply quickly, with the right product information, wherever the shopper asks.

High-Intent Chats From Ads and Social

When a shopper taps a Click to WhatsApp ad or messages you on Instagram, reply instantly and keep the conversation going.

Instant first reply, even after hours

AI Product Questions & Guidance

Let AI answer questions about ingredients, sizes, shades, delivery and returns using the information you approve, and hand over to your team when needed.

Answers based on your approved content

Store Connection

Connect your store through supported integrations such as Shopify, so conversations can use product and order information where it is connected.

Works where integrations are connected

Direct Customer Relationships

Keep every customer conversation and contact in your own inbox, so you can follow up, share new launches and bring buyers back.

Segment contacts for your next launch

How D2C Brands Use GrowBro

From the first product question to the next launch, keep your brand close to every shopper.

#1

Turn Product Reels and Ads into Chats

Send shoppers from Instagram and Facebook straight into a WhatsApp conversation with your brand. Capture their name and number and let AI start the chat.

  • ✓Contact details captured in one place
  • ✓Instant first reply, even after hours
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Ad

Instagram Product Reel

Click to WhatsApp

"Hi! Saw your reel. Does this come in other shades?"
✓ High-Intent Shopper Connected
#2

Help Shoppers Choose the Right Product

AI answers questions about your products, suggests options from your store and shares links, so shoppers get the information they need before they buy.

  • ✓Product details and links shared in chat
  • ✓Smooth AI-to-human handoff
Book Demo
9:41
●●●

Your Brand

Online

Hi! Looking for something specific? Tell me what you need and I will suggest options from our store.

10:15

Sample Product

Sample bundle

View Product →
Type a message
#3

Connect Your Store to Your Conversations

Link your store through supported integrations, so your chats can work with product and order information instead of living in a separate tool.

  • ✓Store linked through supported integrations
  • ✓Product and order details used where connected
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✓

Store Connected

Linked to your GrowBro workspace

Store:Sample Store
Status:Connected
#4

Keep Every Shopper Conversation in One Inbox

See every shopper, channel and status in one place. AI handles the repeat questions and your team steps in for the rest.

  • ✓Conversation status at a glance
  • ✓Assign chats to the right team member
Book Demo

Brand Inbox

3 open chats

WhatsApp · Tanya

2m

Is this suitable for sensitive skin?

AI shared approved answer

Instagram · Rehan

6m

When will the new launch be available?

AI shared launch details

Website · Ishita

12m

I want to place a gifting order for 20 people.

Assigned to Brand Team

Ready to connect your store to high-intent chats?

Start with one workflow, like replying to ad clicks or product questions, and build from there.

  • Free to get started
  • No credit card needed
  • Setup in minutes