Connect Your Store to the Conversations That Drive Purchases.
Meet shoppers where they already ask questions. Answer product queries on WhatsApp, Instagram and website chat, connect your store through supported integrations, and build direct relationships with your customers.

Built for D2C brands and online stores selling directly to customers
Trusted by 2000+ businesses




























Turn Shopper Questions Into Purchases
Most buying decisions start with a question. Reply quickly, with the right product information, wherever the shopper asks.
High-Intent Chats From Ads and Social
When a shopper taps a Click to WhatsApp ad or messages you on Instagram, reply instantly and keep the conversation going.
AI Product Questions & Guidance
Let AI answer questions about ingredients, sizes, shades, delivery and returns using the information you approve, and hand over to your team when needed.
Store Connection
Connect your store through supported integrations such as Shopify, so conversations can use product and order information where it is connected.
Direct Customer Relationships
Keep every customer conversation and contact in your own inbox, so you can follow up, share new launches and bring buyers back.
How D2C Brands Use GrowBro
From the first product question to the next launch, keep your brand close to every shopper.
Turn Product Reels and Ads into Chats
Send shoppers from Instagram and Facebook straight into a WhatsApp conversation with your brand. Capture their name and number and let AI start the chat.
- ✓Contact details captured in one place
- ✓Instant first reply, even after hours
Instagram Product Reel
Click to WhatsApp
Help Shoppers Choose the Right Product
AI answers questions about your products, suggests options from your store and shares links, so shoppers get the information they need before they buy.
- ✓Product details and links shared in chat
- ✓Smooth AI-to-human handoff
Your Brand
Online
Hi! Looking for something specific? Tell me what you need and I will suggest options from our store.
10:15
Sample Product
Sample bundle
Connect Your Store to Your Conversations
Link your store through supported integrations, so your chats can work with product and order information instead of living in a separate tool.
- ✓Store linked through supported integrations
- ✓Product and order details used where connected
Store Connected
Linked to your GrowBro workspace
Keep Every Shopper Conversation in One Inbox
See every shopper, channel and status in one place. AI handles the repeat questions and your team steps in for the rest.
- ✓Conversation status at a glance
- ✓Assign chats to the right team member
Brand Inbox
3 open chatsWhatsApp · Tanya
2mIs this suitable for sensitive skin?
AI shared approved answerInstagram · Rehan
6mWhen will the new launch be available?
AI shared launch detailsWebsite · Ishita
12mI want to place a gifting order for 20 people.
Assigned to Brand TeamReady to connect your store to high-intent chats?
Start with one workflow, like replying to ad clicks or product questions, and build from there.
- Free to get started
- No credit card needed
- Setup in minutes