Capabilities — Omni-Channel AI

Your customers are everywhere.
Your AI should be too.

GrowBro's AI agent works across WhatsApp, Instagram, Messenger, and your website — trained once, deployed everywhere, with one inbox to manage it all.

WhatsApp + Instagram + Messenger + Web Train once, deploy everywhere
All Channels
Unified Inbox · 4 active
💬
📸
💚
🌐
💬
Priya Sharma
via WhatsApp
AI Active
Hi! Do you have the Zen Yoga Mat in blue?
Yes! Blue is available in standard (₹1,299) and pro (₹1,899). Which works for you?
The standard one. Can I pay here?
Absolutely! Here's your payment link 💳
Reply via WhatsApp
50%
Reduction in cost per lead
Consolidating to one AI platform vs managing separate tools
4.7★
Average customer satisfaction score
Consistent, fast responses across every channel
1
Inbox for all channels
No switching apps, no missed conversations, no duplicated effort
The Problem

Managing five channels with five different tools.

Most businesses use a WhatsApp tool, a social media inbox, and a website chat platform — all separately. That means three logins, three sets of conversations, three chances to miss something, and zero unified view of the customer.

Inconsistent responses

Different answers on different channels depending on which tool or agent is handling it. Customers notice.

Missed conversations

Notifications split across platforms mean things fall through. A hot lead on Instagram goes cold while you're managing WhatsApp.

No unified customer view

Customer who bought on WhatsApp messages on Instagram and gets treated like a stranger. Context lost every time.

Reporting is impossible

Trying to understand total lead volume, channel performance, and conversion when data is in three separate dashboards.

What It Does

One brain. Every channel. Zero silos.

One AI across every channel

WhatsApp, Instagram, Messenger, and website chat — one trained AI agent that gives the same answer regardless of where the question arrives.

Conversation memory

A customer who spoke to you on WhatsApp last month and returns via Instagram gets a response that knows who they are and what they discussed.

Multilingual by default

AI detects the customer's language and responds in kind. Hindi, Tamil, English, Arabic — handled natively across all channels.

Unified analytics

Which channel generates the best leads? Where do customers drop off? One dashboard, all channels, clear answers.

Shared team inbox

All conversations from all channels in one place. Assign, tag, and collaborate without switching between five different apps.

CRM sync across all channels

Customer activity from every channel flows into a single CRM record. Your team always has the complete picture.

How It Works

All channels running from one setup

01

Connect all your channels

WhatsApp, Instagram, Messenger, and website chat connected in a single setup. One configuration, all channels active.

02

Train one AI agent

Knowledge base uploaded once. The AI learns your products, pricing, and tone — and applies them everywhere consistently.

03

Customers reach you their way

WhatsApp on mobile. Instagram from social. Website chat from a Google search. GrowBro answers all three, identically.

04

Analytics show the full picture

Lead source, conversion rate, and response quality tracked per channel. Optimise where it matters most.

Analytics

See which channels actually convert.

Lead volume, conversion rate, and CPL — compared across every channel in one view.

Cross-Channel Analytics
This month · All channels compared
↑ 18% MoM
Total Leads
1,240
Conversions
84
Best Channel
WhatsApp
Avg CPL
₹188
Leads by Channel
💬WhatsApp
38 sales580 leads
100%
120/lead
📸Instagram
22 sales310 leads
53%
184/lead
💚Messenger
15 sales195 leads
34%
210/lead
🌐Web Chat
9 sales155 leads
27%
260/lead
Cross-Channel Analytics · Lead volume, conversion & CPL by channel

Connect every channel. Manage from one place.

Start your free trial. All channels available from day one — no phased rollouts, no upgrade required.