Shopify Commerce

Bring Your Shopify Store Into the Conversation.

Connect Your Products, Customers and Sales Journey.

Your Shopify store manages your online storefront. Growbro helps connect supported store information with WhatsApp conversations and AI-powered customer workflows, so shoppers can explore products, ask questions and receive assistance throughout their purchase journey.

Shopify product connected to a Growbro WhatsApp conversation with product details and checkout link

Trusted by 2000+ businesses

3 Square Marketing
Accurate Ampere
Achivia
Beyond Seen
Bharat Marble Company
DigiVeritaz
Divine Talk
ELT Corporate
Inflyix
Kamkus College of Law
Keddy Edtech
Laxsho
IHM Rohtak
Mythri Tours and Travels
Nubra
Prochem
Reverse Thought Studio
Simple Energy
The Cure Cabin
3 Square Marketing
Accurate Ampere
Achivia
Beyond Seen
Bharat Marble Company
DigiVeritaz
Divine Talk
ELT Corporate
Inflyix
Kamkus College of Law
Keddy Edtech
Laxsho
IHM Rohtak
Mythri Tours and Travels
Nubra
Prochem
Reverse Thought Studio
Simple Energy
The Cure Cabin
Key capabilities

Make Shopping Conversations More Useful

Connect products, conversations and shopping journeys, all from one WhatsApp chat.

Product Discovery

Help shoppers explore available products, find options relevant to their needs and understand product details supported by your store integration.

  • Help shoppers explore available products
  • Share product details and pricing supported by your store
  • Point shoppers to options relevant to their needs

AI Shopping Assistance

Answer product questions and provide recommendations using configured product knowledge.

  • Answer product questions in the chat
  • Recommend options from your product knowledge
  • Reply from your configured information

Cart & Checkout Assistance

Guide shoppers toward the appropriate cart and checkout flow supported by your integration.

  • Guide shoppers toward the cart
  • Share the checkout route your integration supports
  • Help shoppers move to the next step

WhatsApp Commerce

Connect product enquiries and shopping conversations with the next step in the purchase journey.

  • Turn product enquiries into conversations
  • Offer clear buttons for the next step
  • Keep the shopping journey in one chat

Order-Related Support

Help customers with order enquiries through configured store and customer-support workflows.

  • Handle order enquiries in the chat
  • Use configured support workflows
  • Route to your team when needed

Post-Purchase Engagement

Continue the customer relationship with relevant follow-ups and support.

  • Send relevant follow-ups after purchase
  • Keep support available in the same chat
  • Stay connected with your customers
How it works

From Product Discovery to Purchase

Connect your store to WhatsApp conversations in five stages.

1

Connect your Shopify store

Connect supported store information to Growbro.

2

Configure your AI agent

Add your product knowledge, FAQs and instructions.

3

Shoppers start a conversation

Shoppers ask about products and options on WhatsApp.

4

Guide the next step

Share relevant information and the supported cart and checkout route.

5

Support after purchase

Help with order-related questions and relevant follow-ups.

Use cases

Shopping Conversations, Made Easier

Make it easier for shoppers to get answers and move forward without leaving every question to manual support.

Help Shoppers Discover Products

Let shoppers explore your available products and find options that suit their needs, right inside WhatsApp.

  • Share available products in the chat
  • Show product details from your store
  • Offer clear buttons to explore more
M

Maison Linen

Shopify store

Hi, I am looking for cotton bedsheets
10:20✓✓
Happy to help! Here are some cotton bedsheets from our store.

Cotton bedsheets

Details and pricing

View products
10:20
Do you have them in blue?
10:21✓✓
Available colours are listed on each product page.
10:21
Message

Answer Product Questions Instantly

Use your configured product knowledge so shoppers get answers without waiting for your team.

  • Answer product questions in the chat
  • Reply from your configured knowledge
  • Point shoppers to the right product page
H

Hearth & Hue Candles

Shopify store

What scents do you have?
11:10✓✓
Here are the scents available in our store.

Scented candles

All available scents

View scents
11:10
How long does a candle burn?
11:11✓✓
Burn time is listed on each product page.
11:11
Message

Guide Shoppers to Cart and Checkout

Help shoppers move from a product they like to the cart and checkout route your integration supports.

  • Share the cart and checkout route
  • Offer a clear button for the next step
  • Help shoppers who have questions before buying
W

Wren & Willow Apparel

Shopify store

I want to order the linen shirt in size M
14:05✓✓
Great choice! I have added it to your cart.

Your cart

Linen shirt, size M

Go to checkout
14:05
Can I change the size later?
14:06✓✓
You can review your items in the cart before you check out.
14:06
Message

Handle Order Enquiries

Help customers with order questions through the store and support workflows you configure.

  • Answer common order questions
  • Use your configured support workflows
  • Route to your team when needed
L

Lotus Lane Jewellery

Shopify store

I want to check on my order
13:30✓✓
Sure, I can help. Please share your order number.
13:30
It is #1042
13:31✓✓
Thanks! Here are the details available for your order.

Order #1042

Order details

View order
13:31
Message

Stay Connected After Purchase

Continue the conversation after the sale with relevant follow-ups and support in the same chat.

  • Send relevant follow-ups after purchase
  • Keep support available in the same chat
  • Point customers to products they may like
T

Terra Home Decor

Shopify store

Hi! Thank you for your order. We hope you love it.
11:00
It arrived today, thanks!
11:02✓✓
Great to hear! You may also like these matching pieces.

Matching decor

Picked for you

Browse now
11:02
Nice, I will take a look
11:03✓✓
Message
Real-world example

One Store. Conversations That Lead to Orders.

See how a configured agent can share products from your Shopify catalogue, help with order questions and guide shoppers forward.

  • Answers from your catalogue

    Product details come from your connected store, so shoppers get consistent answers in chat.

  • Connected to your store

    Configured workflows can share product pages and help shoppers continue towards checkout.

  • Hand over when it matters

    Complex requests can be routed to your team, with the conversation context kept together.

Integrations

Connect Your Store to Your Workflows

Link store conversations with supported commerce, payment and customer-data tools.

Customer channels

Growbro
AI Agent

Your business tools

SRZHG

Business tools

Share conversation details with the tools your team uses.

  • SShopify
  • RRazorpay
  • ZZoho CRM
  • HHubSpot
  • GGoogle Sheets

Need a different tool? Ask our team

Your Store and Customer Conversations, Connected.

Make it easier for shoppers to get answers and move forward without leaving every question to manual support.

Explore Shopify Integration Book a Demo
  • Free to get started
  • No credit card needed
  • Setup in minutes
Got questions?

Frequently Asked Questions

Answers to common questions about connecting Shopify with WhatsApp.